Retail Returns Desk
Every return handled the same careful way
By LUCY·Retailers
For shops. Each logged return creates a processing task and alerts the team with the item, the reason and the refund amount, so nothing is refunded without being checked.
What you get
- A processing task for every return
- An alert with the item, reason and refund amount
about 3 hours saved a month
How it works
Exactly what each automation does, in order. You can change all of it after installing.
Returns Desk: return logged
When a return is logged
Create a task: "Process return: [item name]"
Notify your team: "Return logged: [item name]. Reason: [return reason]. Refund: [refund…"
Before you switch it on
- Use with the Retail module returns log
Questions
Do I need a LUCY account?
Yes, a free one. If you do not have one yet, create it from your install link. Your purchase is then switched on in the workspace you choose.
Can I change it?
Yes. A pack is a set of ordinary automation rules. Read them, edit the wording, pause or delete any of them.
Can I get a refund?
Yes, any time before you install it.