Equipment Hire Desk
Prepared on the way out, checked on the way back
By LUCY·Equipment and event hire
For equipment, van, tool, party and event hire. A new booking creates a preparation task so the right items are ready, and a returned hire creates an inspection task for damage and the deposit. A month later the customer is reminded they can hire again.
What you get
- A preparation task so the right items are ready
- An inspection and deposit task when the hire comes back
- A reminder a month later that they can hire again
about 4 hours saved a month
How it works
Exactly what each automation does, in order. You can change all of it after installing.
Hire Desk: prepare the hire
When a booking is made
Create a task: "Prepare the hire for [name]"
Notify your team: "New hire booked for [name]. A preparation task has been created."
Hire Desk: returned
When a session is completed
Create a task: "Check the items returned by [name]"
Wait 30 days
Email: "Need it again?"
Before you switch it on
- This pack sends no confirmation email, so it pairs with Booking Journey
- Decide who prepares hires and who inspects returns
- Add your deposit rules to the task text so nobody has to remember them
Questions
Do I need a LUCY account?
Yes, a free one. If you do not have one yet, create it from your install link. Your purchase is then switched on in the workspace you choose.
Can I change it?
Yes. A pack is a set of ordinary automation rules. Read them, edit the wording, pause or delete any of them.
Can I get a refund?
Yes, any time before you install it.