Donor Thank-You

Thank every donor quickly, and never miss Gift Aid

By LUCY·Churches and charities

For charities and churches. Each donation raises a thank-you task, alerts the team, and thanks the donor by email when their details are on file. Prompt thanks is the biggest driver of a second gift.

What you get

  • A thank-you task for every donation
  • A thank-you email when the donor is on file
  • A reminder to check Gift Aid

about 4 hours saved a month

How it works

Exactly what each automation does, in order. You can change all of it after installing.

gift received

  1. When a gift is received

  2. Email: "Thank you for your generous gift"

  3. Create a task: "Thank the donor for the gift of [amount]"

  4. Notify your team: "A donation of [amount] was received."

Before you switch it on

  • Personalise the thank-you email with a line about what the gift will do
  • Use with the Church or Charity giving module

Questions

Do I need a LUCY account?

Yes, a free one. If you do not have one yet, create it from your install link. Your purchase is then switched on in the workspace you choose.

Can I change it?

Yes. A pack is a set of ordinary automation rules. Read them, edit the wording, pause or delete any of them.

Can I get a refund?

Yes, any time before you install it.

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