Won Deal Onboarding

From "yes" to a smooth start, without the admin

By LUCY·Any business that wins work from enquiries

The moment a deal is won, the client gets a warm welcome, your team gets an onboarding task, and you get a check-in a week later so nobody drifts in the first fortnight.

What you get

  • A welcome email the moment a deal is won
  • An onboarding task for your team, and a heads-up in the app
  • A one-week check-in so new clients feel looked after

about 8 hours saved a month

How it works

Exactly what each automation does, in order. You can change all of it after installing.

kick-off

  1. When a deal is won

  2. Email: "Welcome aboard"

  3. Create a task: "Onboard [name]"

  4. Notify your team: "Deal won: [name]. An onboarding task has been created."

  5. Wait 7 days

  6. Email: "How is everything going?"

Before you switch it on

  • Add the first steps you want new clients to take to the welcome email
  • Pick who should own the onboarding task

Questions

Do I need a LUCY account?

Yes, a free one. If you do not have one yet, create it from your install link. Your purchase is then switched on in the workspace you choose.

Can I change it?

Yes. A pack is a set of ordinary automation rules. Read them, edit the wording, pause or delete any of them.

Can I get a refund?

Yes, any time before you install it.

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